Returns & Exchanges

At Dark Room, we want you to be fully satisfied with your aesthetic investment; we offer a 30-day window for returns and exchanges on all items in original, unworn condition. Please ensure all tags remain attached to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and security seals are intact.

• 3.
  Ship Your Return

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Check & Refund

  Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days.